“I’m just writing you to say thank you very much. Your company is so focused on making your customers happy and helping them in every way that i wanted to let you know how much i appreciate that. I have ordered from other companies online before and have never been this satisfied. I have had other companies give me the run around, send me emails with no information, blatantly lie that i was getting the authentic gladiator helmet and then when i received it, it looked nothing like the real thing and then i got charged for the return shipping, or they just ignore me and not send me an e-mail back. Since day one you have answered all my e-mails and have been very informative and helpful in every way and because of that i plan on doing alot more business with you in the near future as well as referring all my friends and associates to you and your company. thank you again for all your help, professionalism, and time. Happy Holidays and all the best for the new year.”
“Thank you very much for your goodwill gesture, it shows that The Knight Shop is a serious and honest company. I am already a customer that feel respect for your company and certainly I will make others orders for you. Today at more or less 1:30 pm I received my goods. It's perfects. The tsubas are very beautiful. The quality is really very good. Congratulations!
And than I wish you and to all company a Merry Christmas and a great 2009.
My best regards.”
“Our order was received by 09:00 this morning.
Thank you so much - it's pleasure to deal with The Knight Shop. Charming people, fantastic service, great product. Oh how I wish the rest of British business followed your example.
All the best,”
“I am just emailing to thank you for the excellent service I recieved on my purchase. The sword is of superb quality and the quick and prompt delivery, and care of packaging, makes me very glad I ordered from you.
All the best,”
“What can I say, thanks for everything!
I'll suggest your shop to anyone I meet that needs a wooden waster. I'm already very satisfied with your willingness to help, beyond the point of selling something!
Thank you again,
“I placed an order for a Dancing Crane Tsuba for my brother's birthday, which arrived today. I just wanted to say thanks for the quick delivery and the wonderful quality of the item, it is of a much higher quality both in terms of presentation and manufacture than I have seen elsewhere. The brother in question has ordered a number of items from yourselves but this is my first purchase having previously purchased items from other stores for him. I will definitely be returning, the quality of produce and service is far and away the best!
“Just to let you know that the pair of swords arrived yesterday at the works address; no problems, no issues, no drama!!!
Many thanks to one and all there...
(...might even buy one for me now!!! Let me know when you have a VERY special offer on a WMA safe Two-Handed sword!!!)”
Order XXXX. Have been delivered on Wednesday.
Great. Thanks for the quick and good serves. Will be ordering more from you in the nearest future.
“Thank you item is great. I look forward to buying more items from you in the future. thanks again”
“We received the swords today, and they're just what we were looking for.
Thank you very much!”
“Thank you so much for your help and assistance Bryan, it's been much appreciated.
I have placed the order for the War Sword and 2 re-enactment swords.
Fingers crossed I have made someone's birthday. If not, then boy oh boy my first swing of the re-enactment sword will be round his head (of course only joking).
Thank you again Bryan, have a fantastic weekend.
I cant wait to get into this sword fighting (thanks for the school information).
If only I got this type of customer service every time I shopped.. Excellent thank you.
“Fantastic service - sword arrived today.
“Safely received today
Thank you for prompt & efficient service”
Just a quick 'thank you' for such a rapid despatch of my order. DHL were knocking on my door this morning at 09.03 a.m. Amazing!
“Many thanks for your great service and time.
I hope we can do business again sometime
“Dear Sir or Madam,
I got my swords today, lovely! Thank you.”
“Materials arrived this morning.
No problems and thanks for the service and updates
“The package arrived safely today!
The dress and the boots are just wonderful and of nice quality - I am delighted.
Thank you very much for wonderful service and communications - I shall certainly recommend you.
“Thank you for my brown medieval belt, it is ideal for the costume i have created and the wedding can continue after all.
Thank you for your help”
“Many thanks again for your excellent service”
“I have now received my spartan 300 sword.
Very pleased and thank you for your excellent service i will certainly be ordering from you again.
Could you please send me any brochures you have and put me on your mailing list for any new items.
“Thanks very much for turning this around so quickly.
The armour is going to be used in a series called Ancient Discoveries for the History Channel. It starts in the US in August and will air 6 months later over here at 9pm on Tuesdays.
I'm hoping we will be able to use you again in the future.
Just to say the helmets and letter openers arrived on Friday - thank you very much they look great!
“I’ve received the goods in good order and everything is spot on perfect, I wish to thank you for your prompt and efficient service, the boots look splendid and the gambeson is brilliant it fits perfect looks really great.
I’ve not had a chance yet to show it off but there are some shows and displays in Nottingham coming up and I will be attending some of those
Thank you again,
“No problem, as usual thanks for the good service.”
“Dear Knight Shop Staff
Have received my order in good working condition and excellent quality look forward to doing more business with you at a later date. Many thanks.
“Many thanks, we received our boy's pj's so promptly. Lovely quality. Would recommend your shop.
“Just want to say thanks, have now received the Gambeson and it fits perfectly. once again thanks, look forward to doing business some other time,
“The bookends arrived safely on Tuesday afternoon. Many thanks.
They are a present to my brother-in-law and he is delighted with them.
Thanks again and best regards,”
“I took delivery of my items over the weekend and I'm delighted.
Thank you very much for your sale and the friendly communication that aided the transaction immeasurably.
If you can give me a shout when the Sgian dhus arrive, I'd be very pleased to order one from yourselves.
All the best and I look forward to dealing with you again soon.
PS. the pronunciation advice was also greatly appreciated :)”
“This is Joe from Guernsey just mailing to say I've at last received my shield!
Thanks to Bryan and Nia for their help with my enquiries.
DHL had 'miss filed' it, it seems, all sorted now.
Thank you for also including the arm straps so it can be worn, I wasn't expecting them!
Very pleased with service regardless of DHL's delay.”
“Just wanted to say thank you very much for your help with the order. It arrived on Tuesday and was happily unwrapped :)
All the best,”
“Just a quick one to say thank you very much for your fantastic hire service, we hope you got the suit of armour back in an acceptable condition. I had a fantastic day dressed as a knight and I must say I looked pretty damned good. I shall be recommending you to any one who will listen.
Thank you once again”