Sales Hotline: +44 (0)1492 541300

Welcome to The HEMA Shop!

UK Orders

Making a Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. If you wish to change the quantities in your cart then click 'View Cart', change the quantity and click 'Update' prior to check out.

We accept credit & debit cards in the form of Visa, MasterCard, American Express and Paypal. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of the order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Tax Charges

For orders made from the UK or the European Union, VAT will be charged at the current UK rate of 20%.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44(0)1492 541300 or write to us at The Knight Shop International, Mochdre Commerce Parc, Colwyn Bay, Conwy, LL28 5HX.

Your Rights

You can ask us to update or remove your personal information by emailing sales@theknightshop.com or by writing to us at our customer services address below. However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations. You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us, enclosing a cheque for £10 payable to The Knight Shop.

We do not send random marketing emails to personal email addresses (Spam).

The sole purpose of the site is to enable people to make purchases of products from The Knight Shop International Ltd over the internet. Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The Data Controller for The Knight Shop is Graeme Tunstall.

Registered Company number. 6769534 (England and Wales) UK Vat Number: 779 5190 76