Sales Hotline: +44 (0)1492 541300

Privacy Policy

The Knight Shop is fully committed to upholding its Privacy Policy. The sole purpose of the site is to enable people to make purchases of products from The Knight Shop International Ltd over the internet. Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998. This Privacy Policy will outline details on how information is collected and used. Information is also provided on how to change or de-activate your data.

Information collected from you

You may give us information about yourself by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion and when you report a problem to us. The information you give us may include, but is not limited to, your name, address, e-mail address and phone number, financial and credit card information.

Personally identifiable information is defined as any personal information that could identify you such as your name, address, telephone number, billing and shipping information, credit card information or e-mail address. Generally, when you visit any website under The Knight Shop Ltd, you are not required to disclose who you are or reveal any personally identifiable information. Since The Knight Shop takes your privacy seriously, no personally identifiable information will be collected unless it is voluntarily provided.

Uses of the information

The Knight Shop International Ltd. does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Your personal phone number will be passed on to Parcel Force in order to aid deliveries. 
We may contact you in correspondence in order to fulfill your order successfully and for the means of providing after-care customer service.

We will not trade or sell any customer details and if we do allow a third party access to your contact details, it will be to reputable companies used to process your order only and after careful screening. (i.e. Parcel Force) for delivery and PayPal for online transactions. None of these companies will be outside of the European Union. Personal Data Collected from the Customer will only be used to enable us to confirm and execute transactions and for the means of mail order and order tracking. 

We do not send random marketing emails to personal email addresses (Spam).

Only authorised employees of The Knight Shop have access to customer information. Information may only be disclosed to third parties if consent is received, if we are compelled or authorised to do so by Law, or if there is a reasonable belief that there is a threat to someone's life or health.

Storage of information

All your credit card and personal information is encrypted and held on a secure SSL (Secure Socket Layer) server. This protects data during transit, in particular the credit card information, from being intercepted and misused by hackers. 

Changes to the privacy policy

To fully protect your privacy, The Knight Shop reserves the right to amend this Policy at any time and for any reason. Amended terms will be posted via the website as they occur and you are encouraged to check back regularly for updates. This Privacy Policy was last updated on 14/05/2018 in the lead up to the EU General Data Protection Regulation (GDPR) coming in to force on the 25th of May 2018. The Knight Shop is fully compliant with GDPR.

Your rights

The Data Controller for The Knight Shop is Graeme Tunstall. You have the right to request a copy of any personal information we hold about you. 

You have the option to opt out of marketing emails by using the unsubscribe link at the bottom of the emails we send you. After doing so you will no longer recieve email communication from The Knight Shop. If you wish to remove any information about yourself, this can be done by logging into your account on the website and removing or editing the information shared with us when you made a purchase. 

You can also ask us to update or remove your personal information by emailing or by writing to us at our customer services address below:

The Knight Shop International
Mochdre Commerce Parc
Colwyn Bay 
United Kingdom (UK)
LL28 5HX

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Registered Company number. 6769534 (England and Wales) UK Vat Number: 779 5190 76